No. While we do everything possible to assist with urgent visa applications and ensure your application is submitted accurately and as quickly as possible, visa approval is always at the discretion of the relevant immigration authority. We cannot guarantee approval or processing times. If your application is approved, we will notify you as soon as your visa is issued.

If you notice any errors on your visa, please contact us immediately. If the mistake resulted from incorrect information provided during the application process, we will guide you through the correction procedure. If the error was made during our submission, we will work with the relevant authorities to correct it as quickly as possible at no additional service charge where applicable.

No. We are an independent visa assistance service and are not affiliated with, endorsed by, or operated by any government or embassy. We simplify the visa application process by providing professional guidance, document checks, and application support to travellers worldwide.

Our service fee covers the time and resources required to review, prepare, and process your application. Once work has commenced or your application has been submitted, the service fee is generally non-refundable. If you cancel before we begin processing your application, you may be eligible for a partial or full refund depending on the stage of your request. Government visa fees, where applicable, are subject to the refund policy of the issuing authority and are generally non-refundable.